Why is a VPN not working on iPhone? How vpns work? Common errors and their resolution. Nowadays, most smartphone and tablet users use VPN services.
This may be necessary for secure connections over public Wi-Fi or for accessing foreign services.
But sometimes the iPhone refuses to connect through an established connection or cannot receive data when the VPN connection is already active.
Now we are going to tell you about the most common tunnel connection problems and how to fix them.
1. Make sure that the service you use is not blocked
Periodically add certain VPN services to the list of prohibited resources. After that, there is a high probability that the tunnel connection for most users will stop working.
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You can find out about the new locks from our news or on the website of the selected service. If you do not have access to it, most likely it is blocked on the territory of the Russian Federation, and the application with a profile that is already installed will not work.
In addition, you can check the VPN blocking status with a special government service.
The next step is to manually disconnect the network you are using and restart the VPN connection.
To do this, go to the iPhone settings, turn off the network connection you are using (Wi-Fi or mobile Internet) for 10-15 seconds, and re-establish the tunnel connection through the client of the service you are using.
Virtual Private Network – Why is a VPN not working on iPhone? How vpns work?
If you have configured Automation to start the VPN, try temporarily disabling it and manually activating the service.
3. Try different ways to start a VPN
Sometimes, tunnel connections are enabled successfully one way and fail when enabled in another.
You can enable VPN: through the service app, in iOS settings (Settings – VPN) or through a third-party customizable client.
Review the different activation methods.
4. Remove unused VPN services
Perhaps the focus is on conflicting parameters for different services and applications.
To check, you should remove all but one and try to use the primary connection.
You cannot remove the application from the device, just delete the path settings – parameters of existing services in the VPN.
5. Update your VPN client
It happens that the problem is due to the use of an old service client.
To check for app updates manually, go to the App Store, click on your profile avatar, and update the list of available software and game updates.
Install the update and check the connection. If you’re using a third-party browser on your iPhone or iPad, check for available updates.
6. Change the server you are using
The resources of all VPN services are not unlimited. Under a certain load, it may be difficult for both new users and already connected users to connect.
Many services offer to change the connection server through the application interface on the website or through a personal account.
Use this option to check the load of another available node.
7. Try applying settings or reset options
Many tunnel clients offer various options to fine-tune your VPN. Sometimes they allow you to change the tunneling protocol, for example, to get the fastest or most anonymous connection.
How VPNs work – Why is a VPN not working on iPhone?
Just open the client settings and try changing the basic VPN settings.
If you’ve already tried changing options that might make you inoperable, set default values. Sometimes it’s easier to reinstall apps from the App Store.
8. Reinstall your VPN profile
When you install and start the client for any service for the first time, you need to install the appropriate configuration file to establish a secure connection.
Sometimes reinstalling such profiles can help resolve connectivity issues. You can remove it along the path Settings – General – VPN and Device Management – VPN.
To reinstall the configuration file, restart the client and try to connect. You will be prompted to download and install a new VPN profile.
9. Disable the private Wi-Fi address option
A small iOS feature allows you to increase user privacy without using a VPN connection. It does not transmit information about gadgets on Wi-Fi networks to make them as difficult to track as possible.
However, this option can interfere with the VPN connection.
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To turn off the chip, go to Settings – Wi-Fi and click on the active connection parameters indicator. In the menu, turn off the toggle switch Private Wi-Fi address.
10. Turn off data saving for the connection you are using
The option to save traffic and block some necessary data at the same time can interfere with the proper functioning of the VPN.
You can turn off the chip when Wi-Fi is connected in the Settings – Wi-Fi – Settings for the current network – Save data section.
With a mobile connection, the chip is configured in the menu settings – cellular – settings of the current connection – data saving.
11. Check VPN passthrough support in your router
If you’re having trouble using a VPN in a specific location, chances are you’re using a router that doesn’t support tunneling. Routers that are usually too old or have too low a budget may not work with VPN Passthrough.
You should look for this option in the router’s specifications or ask your network administrator about its availability.
How vpns work – vpn not connected iphone 11
In rare cases, a feature may be disabled by default. In this case, you need to enable it in the admin panel and restart the router.
12. Reset the network settings on your iPhone
In rare cases, the proper functioning of a VPN can interfere with accumulated caches or old settings. You can reset them, but after that you have to reconnect to Wi-Fi and set up a mobile connection.
You can reset the necessary data in the “Settings-General”-“Transfer” section or “Reset iPhone”-“Reset” section. You should choose the Reset network settings project.
After completing the process, you should repeat the VPN configuration and check if the connection is working.
When Macbook Pro uses WIFI to surf the Internet, you must connect to a VPN otherwise you cannot access the Internet normally, why?
This phenomenon occurs when used in multiple WIFI environments.
If you have users who are also experiencing this situation, you can see below.
It is estimated that there is a problem with the proxy configuration, find all the places where you can configure the proxy, turn it off or open your VPN, exit it normally, turn it on again, and then exit, try this situation It may also be that after the VPN adds a virtual interface, the interface hop and the problem of the system’s routing assumes that it is a VPN that accesses the resources of the company/home.
For example, zerotier, wireguard, tailscale, generally do not change the proxy settings, if you exit normally, you will also close the virtual interface, modify the hop and route, if your own hop and route are wrong, it may also be repaired when the VPN starts.
It is closed after exiting. In this case, restoring the network configuration may solve the problem and it is not clear how to configure under macOS, I can give the operation steps under Windows.